Customise a scope of work specific to your business, brand or strategic needs.

If you feel aligned with the business for good ethos, and have a specific brand or strategy project you would like to chat about, let’s connect and we can see if your needs and my experience are a match. 

Please fill out the new client form and I will be in touch within 1-3 business days.

Social enterprise consulting

Through all engagements, we’ll work together to harness business as a force for good.

For customised projects, here’s a process for connecting and defining a scope of work:

First,

Let's start with an initial phone chat (30-45 mins) to:

  • meet each other!

  • explore your needs (and whether my skills are a match)

  • start to define a project brief

Next,

If the connection feels right, and you feel ready to begin, we will next flesh out a more detailed project plan together that include scope of work, timeline and budget.

This is a co-created process. Your input will be needed to provide clarity on:

  • the scope of work (what you want me to do)

  • your objectives (what we are working towards, and what you want to get out of working together)

  • your budget and timeline

I will shape your input into a quote including a project plan, and map out a proposed journey together.

If you are not quite clear on your needs yet, and would like some in-depth support to understand what you and your business are ready for next, you are most welcome to book a one-off business mentoring session with me here. 

Then,

We will mutually agree on and approve the scope, timeline and budget. 

We begin!

All of my engagements begin with a (self) discovery session. This helps position your project in the context of:

  • your life, values, dreams and needs

  • your business phase, strategic plan and financial realities

This is designed for you to bring your whole self into the process, and to ground the project in the big picture of your life, community and the world.

We create,

We’ll work through the project plan as agreed. We’ll have regular check ins so you feel comfortable with how everything is tracking, and plenty of opportunity for input.

Small Business Mentoring Lucy Richards

Case studies

Business for good coaching Lucy Richards

Substance – BRAND REFRESH AND EXECUTIVE COACHING

Substance creates thoughtful products and builds brands of substance.

When Australian-owned bio-pharmaceutical company BioRevive – now renamed Substance – was ready for a brand refresh, I worked closely with the CEO to determine the values, strategic direction and operational decisions needed to bring the new brand, and style of organisation to life. Over 6 months, we met one-on-one weekly, exploring their personal leadership journey through to tactical business decisions. The outcome is a renamed, rebranded purpose-driven business with the ethical operational processes to match.

You can check out Substance HQ here.

Business consulting Lucy Richards

Coles Group – WELLBEING PROGRAM FOR 120,000 EMPLOYEES

Coles Group is one of Australia’s largest retail chains including supermarkets and fuel stations.

In 2020 when the pandemic hit, Coles Group needed a wellbeing strategy to support their 120,000 employees in essential service roles across Australia. In my role as Head of Brand and Strategy at The Resilience Project, I led the design and implementation of a six month wellbeing program to support all employees – from retail stores, to distribution centres and head office. This included campaign videos, communications strategy, physical activations, and peer-support groups for managers.

An overview of the ongoing partnership is here.

Business for Good Strategy

WORTH foods – START UP BRAND STORY

WORTH foods shares premium snacks worth pausing for.

After a successful 45 years in the health food industry, Kate and David Worth sold their company Go Natural and started their next venture: WORTH foods. This was an opportunity to build a new brand from scratch – and they wanted to ensure their ethics, innovations and intentions were embedded into the foundations of the mission, vision and brand story. I supported these Founders to articulate their vision and create the brand brief that would inform the brand across all future marketing, packaging, and online assets.

WORTH foods website to launch soon!

Business consulting Lucy Richards

The Inside Academy – LEADERSHIP PROGRAM & BUSINESS STRATEGY

The Inside Academy teaches leadership from the inside out.

After a decade of delivering workshops and programs around the world, the business was ready for a process of strategic planning and content consolidation. Over three months, I worked with the Founder to co-create a new language for the brand, streamline program offerings and define personal and business objectives for the next five years.

Check out The Inside Academy programs here.

  • "I am passionate about good facilitation, and even though I've just met you, Lucy, I feel like I know you. I so rarely get the chance to just 'show up' and experience a workshop. You made it feel so easy to participate fully in this."

    Amanda, Non-profit CEO